Frequently Asked Questions

We use SSL to ensure the security of your online shopping. This technology will encrypt and protect the data that you send to us via the Internet. You will see a lock-identifier at the top of the browser once SSL is enabled. You can click the identifier to find information about SSL digital certificate. You will also notice that the webpage address shown at the top of the browser starts with “https:” instead of the usual “http:”, which means that you are browsing our page in a secure mode.

We use reliable and secure encryption technology to protect your personal data and privacy at the highest security level. Your order and your credit card information are transmitted in encrypted form and protected using SSL and 3D security programmes. All personal data is handled in a confidential manner. For more information, please check out our Privacy Policy.

Be assured that your personal information and data will be kept strictly confidential and will not be leaked. Please note that MCM may use your registered email or SMS to contact you for information on new releases, exclusive products and special services. If you do not wish to receive this information, please unsubscribe from our services. Click here to read our privacy policy.

MCM Customer Service Center provides sincere service and care for you. Our service time is Monday to Saturday, 9:00 - 18:00, excluding public holidays. Please contact us by:

Customer Service Hotline: 400 642 1976
CHAT US Chat with an expert
Mon to Sat  9 am to 6 pm Local time
Live chat available